Ness HVAC & Controls Inc. ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at nesshvac.ca.
We collect personal information that you voluntarily provide when submitting a quote request through our website. This may include:
We may also collect non-personal information automatically through cookies and analytics tools (see Section 4 below).
The information you provide is used solely for the following purposes:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Quote request submissions are processed through Formspree, a secure third-party form service, and delivered to our business email. We retain your information only as long as necessary to fulfill your service request or as required by law. We take reasonable precautions to protect your information from unauthorized access.
Our website may use cookies — small text files stored on your device — to improve your browsing experience and analyze how visitors use our site. We may use Google Analytics to collect anonymized usage data such as pages visited, time on site, and browser type. This data does not identify you personally.
You can control or disable cookies through your browser settings at any time. Disabling cookies may affect certain features of the website.
We use Google Analytics to better understand how visitors interact with our website. Google Analytics collects information such as your IP address (anonymized), browser type, referring pages, and pages visited. This information is processed by Google in accordance with their Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Our website uses the following third-party services, each with their own privacy practices:
Under applicable Canadian privacy legislation (PIPEDA), you have the right to:
To exercise any of these rights, please contact us using the information below.
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: